TERMS and CONDITIONS

Cancellation Policy
If cancelled or modified up to 3 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

Deposit Policy
The payment of the entire stay is requested before your arrival

Check-in and Check-out
Check-in from 3.00 pm
Check-out within 10.00 am
For any advance and postponement needs, please contact us
We offer free luggage storage before check-in and after check-out.
Given the limited space, please let us know it in advance.

Children and Extra Bed Policy
All children are welcome.
All children under 2 years stay free of charge for children’s cots/cribs.
The maximum number of extra cots/crib in a room is 1.

Internet
WiFi is available in all areas and is free of charge.

Parking
Parking on request: free parking in the upper city (ZTL area) is available but limited
If you come by car, please contact us as soon as possible

Pets
Pets are not allowed.

Meal plan
Light Breakfast included (coffee, tea, cookies, jam, butter, juice, etc.)

Prices
– Prices include 10.00 % VAT
– The price does NOT include the tourist tax of 5% of the daily rate of the accommodation. This amount could amount to a maximum of € 4 per person per night, and will only be applied to the first 5 nights of the stay

Important information
Important information
– The property is located in a restricted traffic area; If you are traveling by car, please contact the property for further details.
– The building is served by a lift.
– The property has no reception and you will receive instructions for the self check-in.
– Guests are required to show a photo identification and credit card upon check-in.
– Please note that Special Requests are subject to availability and additional charges may apply.